{"id":504,"date":"2025-05-20T16:07:24","date_gmt":"2025-05-20T14:07:24","guid":{"rendered":"https:\/\/wp.unil.ch\/dino\/?p=504"},"modified":"2025-05-20T16:07:26","modified_gmt":"2025-05-20T14:07:26","slug":"from-information-seeking-to-information-asking","status":"publish","type":"post","link":"https:\/\/wp.unil.ch\/dino\/from-information-seeking-to-information-asking\/","title":{"rendered":"From Information-Seeking to Information-Asking"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Our new research paper is out.<br><br>\u201cFrom Information-Seeking to Information-Asking: Designing RefuGPT, a Chatbot for Ukrainian Refugees in Switzerland\u201d&nbsp;explores how large language models can transform how displaced communities access vital information, shifting from traditional information-seeking to conversational information-asking.<br><br>This work contributes to the ongoing discussion about how AI is changing the way we interact with knowledge, particularly in high-stakes, real-world contexts like refugee resettlement.<br><br>We propose the design of RefuGPT, a multi-layered chatbot that combines official and community-based information to support Ukrainian refugees in navigating Swiss bureaucracy.<br><br>Thanks to the author team,&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ACoAACVufdEBKU5MQH3MM0_3ns8KY7sA6THSPNI\"><\/a><a href=\"https:\/\/www.linkedin.com\/in\/kiliansprenkamp\/\">Kilian Sprenkamp<\/a>,&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ACoAACHCJOABGYYoDzZr0QbrkKbUMl6u-DmKHYo\"><\/a><a href=\"https:\/\/www.linkedin.com\/in\/eckhardtsven\/\">Sven Eckhardt<\/a>,&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ACoAACSwQp4B_4GT8GNhX-wmOvI9oR4sw9Z6cq0\"><\/a><a href=\"https:\/\/www.linkedin.com\/in\/gerhard-schwabe-1ba182152\/\">Gerhard Schwabe<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcc4 Read the full paper:&nbsp;<a href=\"https:\/\/dl.acm.org\/doi\/10.1145\/3735140\">here<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img alt=\"\" decoding=\"async\" src=\"https:\/\/zavolokina.com\/wp-content\/uploads\/2025\/05\/image.jpeg?w=726\" alt=\"\" class=\"wp-image-674\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Our new research paper is out. \u201cFrom Information-Seeking to Information-Asking: Designing RefuGPT, a Chatbot for Ukrainian Refugees in Switzerland\u201d&nbsp;explores how large language models can transform how displaced communities access vital &hellip; 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